FAQs

FAQ2021-02-16T00:27:19+00:00

Frequently Asked Questions

Can I pick up rental equipment to save on the delivery fee?2021-01-28T19:45:21+00:00

Yes. Most items are available for pick up at our facility at 39 Jolma Road in Worcester. To transport 5-foot round tables, an open-bed truck is needed.

Can you help me with a last-minute need?2021-02-24T14:21:32+00:00

Depending on the time of year and the item you would like to rent, we are typically able to accommodate your last-minute needs. Please speak with our event coordinators for availability.

How high can a stage be raised?2021-01-28T19:41:54+00:00

Our stage reaches a maximum of 3-feet in height. Please keep in mind that any stage over 1-foot high is required to have railings and stairs, which we also have available for rent. If your stage is going under a tent, check with our event coordinators for a recommended height or inquire about special accommodations, such as raising the height of the tent for higher stages.

Do you also provide propane, popcorn-making supplies and other add-ons?2021-01-28T19:41:37+00:00

Yes. We provide propane with grill rentals. Larger (100 lb.) propane tanks are available for our catering equipment rentals. Popcorn supplies are also available for purchase when you rent our machine, as are extension cords.

Can you help me choose linen fabrics and sizes?2021-01-28T19:41:14+00:00

Absolutely! We have an entire wall of linen samples at our facility where you can view available colors and feel the fabrics. To choose the correct size, see our sizing chart, or call to speak with our event coordinators.

How long can I keep rental items?2021-01-28T19:40:42+00:00

Our rental period is one week. Longer-term rentals are available. Speak with our event coordinators for pricing and details.

Is set up included in table and chair rental?2021-01-28T19:40:23+00:00

It is not. We deliver the tables and chairs to your site, but do not open and arrange them. However, setup is available for $0.50 per chair and $1.00 per table.

What if I break a glass, plate or other item?2021-01-28T19:40:03+00:00

We recognize that accidents happen! Please be sure to notify us of any breakage or loss when we pick up your rental items. A replacement fee may apply, depending on the extent of damage.

How many people can sit at a table?2021-01-28T19:39:28+00:00

Depending on the chair style you are using, we typically seat 8 people at a 5-foot round or 8-foot banquet, 10 at a 6-foot round, 6 at a 6-foot banquet, and 2-4 at a 4-foot banquet. Each seminar table seats 5 utilizing one side of the table.

Can I pick up rental equipment to save on the delivery fee?2021-01-28T19:39:06+00:00

Yes. Most items are available for pick up at our facility at 39 Jolma Road in Worcester. To transport 5-foot round tables, an open-bed truck is needed.

Do tableware items (china, glassware, flatware) or linen need to be washed before returning?2021-01-28T19:38:51+00:00

No. That is one of the conveniences of renting tableware from Creedon and Co., Inc. Just return everything to the crate or rack provided (or bag the linen) and schedule pick-up or return to our facility within 2 days of use.

Do you provide lighting, tables, chairs, linen and other rental items?2021-01-28T19:37:56+00:00

Absolutely! Creedon and Co., Inc. is a full-service event provider. Our inventory includes many lighting options, tables in a variety of sizes and shapes, chairs from basic folding to gold Chiavari ballroom, linen, tableware (china, glassware, and flatware), dance floors, stages, portable HVAC and more.

Can you help me with a last-minute need if the weather forecast changes?2021-01-28T19:47:16+00:00

Depending on the time of year, tents may be available in the case of a change in the weather. Never hesitate to call us to inquire about your needs, no matter how last-minute they may be.

Is a tent permit required?2021-01-28T19:36:44+00:00

Our team is experienced in the permitting process and can identify if a tent permit is needed. Under new state regulations, tents 20′ x 20′ or under (or 20′ x 30′ or under in some circumstances) do not need permits. If a permit is required, the entire process is handled by Creedon and Co., Inc.

Can you install tents on pavement, decks and other tricky locations?2021-01-28T19:36:23+00:00

In most situations, our experienced and knowledgeable crew IS able to install a tent on your deck, driveway or parking lot, over shrubs and landscaping and in other locations you may not think would work. We can stake into pavement (and we will even patch the holes after!) or use cement barrels on surfaces like granite or slate. Our event coordinators can also work with you to figure out the best recommendation, and a site visit is typically encouraged.

Can I rent a tent and set it up myself?2021-01-28T19:36:08+00:00

Unfortunately our liability policy restricts us from allowing customers to rent tents and install them on their own.

When would tent installation occur?2021-01-28T19:35:51+00:00

Typically a tent is set up 1-2 days in advance of your event and is removed the day after, depending on the date. In busy seasons (May – June and September – October) we ask for flexibility in set up and removal timing.

Is set up included in the cost of the tent rental?2021-01-28T19:35:25+00:00

Typically our tent delivery/installation charge is $49-$69 and includes removal of the tent after your event.

To what geographic area does Creedon and Co., Inc. provide tent service?2021-01-28T19:34:47+00:00

Creedon and Co., Inc.’s crews regularly travel around Massachusetts, throughout New England and around the United States to install tents of all sizes.

Would you visit my site to ensure the tent will fit?2021-01-28T19:34:22+00:00

If you have questions about the location where your tent will be going, we are happy to arrange for an on-site visit. A Creedon and Co., Inc. staffer will measure the area, address any terrain concerns, and make recommendations on the right fit. In some cases, a to-scale CAD drawing will be put together showing the location of the tent and layout of any equipment (tables, dance floor, etc.).

How do I know what style/size tent I need for my event?2021-01-28T19:34:05+00:00

Based on the type of event, number of guests, items going under the tent, and your site requirements, our event coordinators can recommend the right style (frame or pole) and size tent for your event. Please call to discuss with us.

What styles/sizes of tents does Creedon and Co., Inc. offer?2021-01-28T19:33:39+00:00

We have one of the most comprehensive tent inventories in the country including tents from some of the top manufacturers in the world. From 9’x10′ marquee walkway tents and frame tents up to 40′ wide, to large Century pole tents that span up to 120′ in width and a 40-meter structure that, when complete, covers almost 3 football fields. Our versatile frame tents can be used at sites where staking cannot occur (they are weighted with cement barrels) or where obstruction-free interior views are needed, while elegant Century pole tents provide sweeping peaks for weddings, commencements and formal events.

Do you have a venue where we can hold our event?2021-01-28T19:31:28+00:00

We are very familiar with a number of regional venues such as museums, halls and parks. In addition, Creedon and Co., Inc. is the exclusive caterer and equipment provider of The Hall at Saint George located at 30 Anna Street in Worcester. For further information, visit www.TheHallAtSaintGeorge.com or call (508) 438-3770.

Do you charge for delivery?2021-01-28T19:30:09+00:00

Yes. The delivery charge covers fuel and staff time expenses. The amount is calculated based on the distance to your site. Typically our delivery charge is $39-$59 and includes retrieval of equipment in the case of DO service.

What is the difference between drop-off (DO) or in-place (IP) catering?2021-01-28T19:29:37+00:00

When planning an event, sometimes it isn’t necessary for catering staff to be present. For these events, Creedon and Co., Inc. offers drop-off (DO) service. When you choose a DO, Creedon and Co., Inc. staff deliver food items and set up the buffet (including chafers for hot food, beverages, etc.), then return typically the following day to retrieve any equipment. At an in-place (IP), Creedon and Co., Inc.’s professional catering team is on-site for the duration of the event including setup and breakdown, service throughout and rubbish removal at the conclusion.

Can you help me with a last-minute event?2021-01-28T19:28:33+00:00

Yes! Our agile and responsive kitchen is skilled at quick turn-around, and can accommodate short notice. Be assured – we are ALWAYS available to cater your memorial meal, bereavement or funeral.

To what geographic area does Creedon and Co., Inc. provide catering service?2021-01-28T19:28:13+00:00

To ensure consistent quality of our food, we typically stay within 1 hour of our Worcester facility for catering service including Boston, Providence, Nashua and Springfield areas. To inquire about locations outside of this range, please call and speak with an event coordinator.

Is there a minimum/maximum number of guests for event catering?2021-01-28T19:27:54+00:00

Typically our parties start at 20 people and can reach into the thousands. If your count is below 20, please call us for special consideration.

What types/sizes of events does Creedon and Co., Inc. cater?2021-01-28T19:27:35+00:00

We pride ourselves on the ability to provide catering service for every kind of event: from up-scale, formal weddings for 300 and high-end corporate cocktail parties for 75 to backyard BBQs for 30 or a concession stand that will serve thousands at a public event. Other events include bridal/baby showers, bereavements, graduation parties, family reunions, company outings, meetings, fundraisers and galas, dinner parties and even summer camp food service. Creedon and Co., Inc. is also authorized to provide catering services for the Commonwealth of Massachusetts under state contacts GRO27 and GRO25.

What forms of payment do you accept?2021-01-28T19:42:50+00:00

We accept Visa, MasterCard, American Express, Discover, corporate and personal checks, money orders and cash.

When is final payment expected?2021-01-28T19:42:44+00:00

For weddings (catering, tents and any equipment) must be paid in full 7 days prior to the event date.

Can you also provide the wedding cake or other dessert options?2021-01-28T19:23:15+00:00

Yes. Our talented baker can create intricate wedding cakes, pastries and other sweets. Or consider a “make-your-own” sundae bar or other unexpected treat.

If alcohol is being served, how is licensing and insurance handled?2021-01-28T19:32:10+00:00

Creedon and Co., Inc. is fully insured, including liquor liability, and holds a state-wide Caterers License for alcohol service issued by the Massachusetts Alcoholic Beverages Control Commission (ABCC). Depending on the location, additional city or town permits might be required, and will be obtained by Creedon and Co., Inc.

When do you need my final headcount and any last changes?2021-01-28T19:31:56+00:00

We ask that you provide your final guest count and any final menu adjustments 7 days prior to your event. Should your count increase after this time, please call and speak with our event coordinators.

How many people can sit at a table?2021-01-28T19:22:09+00:00

Depending on the chair style you are using, we typically seat 8 people at a 5-foot round or 8-foot banquet, 10 at a 6-foot round, 6 at a 6-foot banquet, and 2-4 at a 4-foot banquet.

Can I rent just linen or just chairs if my venue already provides catering?2021-01-28T19:21:25+00:00

Of course! We work with numerous local and regional wedding locations to coordinate the delivery of chairs, linen, chair covers and other rental items.

Can you help me choose linen fabrics and sizes?2021-01-28T19:20:56+00:00

Absolutely! We have an entire wall of linen samples at our facility where you can view available colors and feel the fabrics. To choose the correct size, see our sizing chart, or call to speak with our event coordinators.

Can you provide tables, chairs, linen and other rental items?2021-01-28T19:37:28+00:00

Absolutely! Creedon and Co., Inc. is a full-service event provider. Our inventory includes small to large tents, tables in a variety of sizes and shapes, chairs from basic folding to gold Chiavari ballroom, linen, tableware (china, glassware, and flatware), dance floors, stages, portable HVAC and more.

How many waitstaff will be at my wedding?2021-01-28T19:19:26+00:00

The number of staff on-site at your celebration is determined by the size and scope of your wedding.

Do you have a minimum sized wedding you will cater?2021-01-28T18:08:31+00:00

We typically require a guaranteed party size of 20 or more guests for any catering delivery. For events requiring service personnel to be on site during the event, the minimum number of guests is 30, and an additional service fee may be added.

Do you do tastings? Is there a charge for a tasting?2021-01-28T18:07:32+00:00

We are always happy to offer tastings to our catering clients. We ask that you submit a $100 deposit which will be applied to your order (or forfeited should you choose not to proceed) . [For a tasting where more than 2 people will attend, a per person charge may be applied.]

We will be happy to arrange a tasting with you, by appointment. You’ll have the opportunity to visit our kitchen and sample the prepared dishes you are considering.

Do you provide children’s meals?2021-01-28T19:30:38+00:00

Children under the age of 10 are encouraged to enjoy the menu already being served, but are charged at half of the price.

Can I make changes to a menu to accommodate my vegetarian or allergen–sensitive guests?2021-01-28T19:29:18+00:00

Yes! Our menus are completely customizable, and our kitchen staff and catering team members are trained in allergy awareness.

Is it possible to create a custom menu?2021-01-28T19:29:12+00:00

Absolutely! The menus we have on our website are “idea-sparkers” to help guide you in setting up a well-rounded meal. We are happy to substitute, remove or add items to create the menu that will suit your taste buds and budget. Have a budget but not a menu in mind? Let our event coordinators develop a menu for you.

Are there ways to make a tent more wedding-like and formal?2021-01-28T18:05:49+00:00

Yes. From elegant tent liners and custom draping to crystal chandeliers, colorful lanterns and up-lighting, think of a tent as a blank canvas for your event.

How will I know that everything will fit well in the tent size recommended?2021-01-28T18:05:16+00:00

We have years of experience with wedding set-ups. However, we realize that visualizing the tables, dancefloor and other equipment may be difficult.  To help, we are happy to put together a to-scale CAD drawing of your wedding site that shows everything in place.

When would tent installation occur?2021-01-28T18:04:50+00:00

Typically a tent is set up 1-2 days in advance of your event and is removed the day after, depending on the date. In busy seasons (May – June and September – October) we ask for flexibility in set up and removal timing.

How do I know what style/size tent I need for my event?2021-01-28T18:04:26+00:00

Based on the type of event, number of guests, items going under the tent, and your site requirements, our event coordinators can recommend the right style (frame or pole) and size tent for your event. Please call to discuss with us.

I’m getting married next year, how much will it cost for you to do my wedding?2021-01-28T18:03:53+00:00

There is no simple answer to this question. We treat each and every reception as a unique opportunity to personalize our services to your individual needs and desires.

To get started, please call or email us to set up an appointment to meet with one of our event coordinators. Whether you are just beginning to think about that big day, or have an idea of exactly what you want, our experienced team can help guide you through all the planning and details to make your special day perfect.

Will you help plan my wedding?2021-01-28T18:03:20+00:00

Absolutely. We’ve been assisting our clients in planning one of a kind, memorable events for almost 30 years.

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…a casual home gathering for twenty, a wedding for four hundred,
a fundraiser for a thousand guests or a corporate event for 2,500 …

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